What are Metrics, KPI and ROI in Digital Marketing?
Hello there. In this article, I am going to talk about what are metrics, key performance indicators and return on investment, in the Digital Marketing world. Additionally, I will explain the difference between these concepts and will provide some examples. I will also mention basic information about the balanced scorecard as tool for managers. Then, I will refer to the reasons why, it is important that you, as a digital marketer, understand and apply these concepts at work. Finally, I will wrap up the article with a few comments or takeaways. Table of Contents What are metrics, KPI and ROI? First, let’s define metrics in Digital Marketing. Simply put, metrics are values, usually expressed in the form of percentage but also in digits, used by marketing teams to measure and track the effectiveness of their marketing efforts. In other words, a metric is a number or a percentage, that tell us about the performance of a marketing campaign, and if measured repe...